Diana Santana, MA, PMP

About the Founder

I help mission-driven teams turn ideas into clear, steady progress.

I’m a bilingual (English/Spanish) program and operations leader with 20 years of experience supporting nonprofits, foundations, and community-based organizations. My work focuses on connecting strategy, people, and systems so teams can move forward with clarity and confidence. 

What I Do

I lead programs, support teams, and build systems that make work easier.

Program Leadership

I guide strategy, research, and multi-partner initiatives from planning through implementation. I help define priorities, align budgets and timelines, and keep work moving.

People Leadership 

I support leaders and teams through growth and change. I coach staff, clarify roles, and strengthen communication so teams can work well together.

Operations Leadership

I build practical systems that reduce friction. This includes work plans, program and funding processes, reporting structures, and tools that improve visibility and follow-through.

Experience

Earlier in my career, I worked in research and capacity-building with international public health organizations. I later led an HIV prevention program at an Indigenous-led clinic in Guatemala serving 30 Indigenous communities.

For more than a decade, I held senior leadership roles at Planned Parenthood Global, leading cross-country teams and complex regional portfolios. Across the U.S., Latin America, and globally, I've partnered with nonprofit leaders and their teams to strengthen programs, organizations, and the systems behind their work.

Selected Results
• Supported strategic planning for 50+ organizations
• Managed portfolios reaching 5M+ people
• Oversaw $1.5M+ annual budgets
• Helped develop and scale community-based health service models
• Developed materials that supported advocacy and reduced stigma

Approach

I focus on building trust, strengthening systems, and supporting work that reflects real capacity. My approach is practical, collaborative, and grounded in how organizations actually operate.

Personal Note

Outside of work, I enjoy exploring Florida’s natural spaces, volunteering, and spending time near the water with my awesome kiddo. 

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 CREDENTIALS AND CERTIFICATIONS

• Project Management Professional (PMI-PMP®)

• MA, Anthropology, Columbia University

• More than 20 years of experience in nonprofit and mission-driven settings

• Selected professional training in nonprofit operations, leadership, global health, research, and organizational development.